Privacy Notice

Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

What personal information do we collect?
In general, when you visit our websites and access information you remain anonymous. Before we ask you for information, we will explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your permission.

Some of our sites may require registration to access certain areas or certain information, although typically all that's requested is basic information about you, such as name, address, and email for use by our shipping and customer service departments.

When purchases are made your information is handled by PayPal who stores your information on their secure servers and which CoBikes has no access to. Once your payment is processed you may visit PayPal privacy policy for more information.

Protecting your privacy.

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will not have access to it and will not distribute that information. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties for the purposes of delivering specific services to you (e.g., customer support, or a shipping company if you have asked us to send something to you.)

Our websites may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Use of cookies.
Some of our websites may use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. These cookies do not track individual information. We may also use cookies when you register for one of our web programs. In this situation, a cookie will store useful information that enables our website to remember you when you return to visit us. If you choose to disable cookies in your browser, you can still access our websites, though certain features may be unavailable.

How can I update the personal information I have previously provided?
You can help us maintain the accuracy of your information by notifying us of any changes to your address, phone number, e-mail address, or other information that you have supplied to us that has changed. Sometimes you may do this online or through customer support by following the instructions on related area pages.

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